Taxi Services

Eureka Taxis : Services - Taxi Services

Eureka Taxis Western Victoria (t/as Eureka Taxis Ballarat) is Ballarat’s only registered locally owned and operated and independent taxi transport provider. 

We run a varied fleet of vehicles from sedans, SUVs through to our customized maxi and wheelchair access vehicles.

Each of our vehicles has free Super Fast Wifi on board for the customer.

The objective of our business is to deliver on time, professional and safe transport services for our customers

To attain our objective of enhancing the transport needs of our customers and businesses, Eureka Taxis follows its core values in creating a work culture that helps in work efficiency and customer satisfaction by giving attention to every interaction with our customers.

We do crisis transport as well as transport for vulnerable persons.

When you call Eureka Taxis, you will always speak to a local dispatcher and not an automated system.

We also do crisis transport as well as transport for vulnerable persons.

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All of our drivers are professionally trained and comprehensively insured.,

Additionally, our fleet of vehicles have front and rear facing dashcams that monitor the drivers speed, direction and driving manner for the safety of you and other road users.

Our Tariff Rates

Please note that our Tariffs / Rates have been moved and can now be viewed here.

A unbooked fare is a fare that originates from the street, formally referred to as a hail fare.

The rates are the basically the same as booked, however, there is not a booking fee compared to booked.

A booked fare is a fare that originates when you use our App, make a website booking, or call us directly.

The rates are a little more expensive than unbooked, however, you get the surety that one of our taxis will be on its way to pick you up as you require, and you are able to track it accordingly via the text message link provided upon booking. 

Eureka Taxis charges call out fees to urban suburbs and satellite towns around Ballarat.

Call out fees are charged from our head office to the pickup location and follow the following table:

 

0-10Kms = Free

10-20Kms = $10

20-30Kms = $20

30-40Kms = $30

40-50Kms =$40

50-60Kms = $50

60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

Excellent
Eureka Taxis Ballarat4.7
Based on 466 reviews
Pam Whykes
2 days ago
Eureka Cabs are great! Thank you Jeff
Response from the owner:Hi Pam, I am glad I was able to be of assistance. Vivienne
Damien Berry
2 weeks ago
The information sent and communication letting you know the arrival times and driver information is first class!
Response from the owner:Thanks Damien. Look forward to traveling with you again soon. Best Regards Matt.
Trish Zuccato
2 weeks ago
Best Taxi service. On time , booked through a person rather than a computer. Extremely pleasant driver Jeff and Damien . Very kind and helpful. Highly recommend Eureka Taxi service Thank you
Friendly, prompt and i always feel safe. You also get to speak to a real person instead of automated system. Terrific company and staff….most excellent service
PennyLou Brown
4 weeks ago
Super Hero Damien was right on time right on time. 2 trips. I enjoy the taxi ride with his trivia banta.Tippers make better lovers. Thankyou for calling Erika taxis Ballarat. Won't you drive me round your funky town. Trajectory. The copy Rodger lady does a great job.
Response from the owner:Thanks for your review PennyLou, i have passed your review onto the team
Nycki Murray
1 month ago
The driver was wonderful. I had a fair amount of stuff and he was very patient and helpful.
Bernardine Mead
2 months ago
Great friendly prompt service.
Amelia Savy
2 months ago
Excellent service! I called to book 2 separate services and the operator was fantastic and the drivers were very friendly vehicles very clean! I highly recommend Eureka Taxi's 😊⭐⭐⭐⭐⭐⭐😊
Carlee Kerr
3 months ago
Response from the owner:Hi Carlee, Thanks for the review.
Matthew Adams
3 months ago
Eureka Cabs is a very dependable , local transport service. Have enjoyed this service for sometime now. Arrive as per the estimated arrival time . Very direct routes taken to the destination . Driver very pleasant,respectful, and courteous. Thanks again Eureka.
Response from the owner:Hi Matthew, I am thrilled that you enjoyed our service and where able to speak to a real human and be kept up to date with the progress of the drivers arrival as well as the cab was clean. Look forward to seeing you in the cabs again soon Matt
Dave Cass
3 months ago
Very smooth safe ride with friendly driver
Response from the owner:Thanks for your review Dave
Benjamin Sharpe
3 months ago
Response from the owner:Thanks for your review Ben
Ingrid Szikla
3 months ago
I love this local firm! I get to talk to a person to book, and it's nice to track the car on its way to me. I really enjoyed chatting to our driver, Ebony. Thank you for a relaxing trip!
Response from the owner:Hi Ingrid, We will never close our local call centre as its integral to our business success. In relation to tracking – what this space its going to get much better soon with new meters currently going through testing and an IOS/Android app (like Uber) that will be available
Great service very accommodating and lovely driver highly recommend Eureka taxi
Response from the owner:Thanks for your review Cassandra, i am thrilled you love the service!
Rod C
4 months ago
Excellent service once again thanks
KerrieF
5 months ago
I booked Eureka Taxis some weeks ago to attend a wedding. They arrived right on time to take us and were there when we were ready to leave. There is nothing worse than waiting or not being able to get a ride home at all at the end of a big day/night, so we were very appreciative of our drivers! Probably a little bit more than an uber or taxi, but worth it for the peace of mind. Highly recommend!
Valerie
5 months ago
Always excellent service!
Shane Waterman
5 months ago
Magnificent a great experience
Sharon Hayes
6 months ago
I was picked up promptly. Drivers are ALWAYS helpful and great to chat with. Their knowledge of Ballarat is a bonus. It's great to get a cab driven by someone that I feel totally comfortable with. I will only use Eureka Taxis.
Response from the owner:Hi Sharon, it was great to hear your positive experience. We aim to please, we hope to see you soon. Vivienne
Susan Ferguson
6 months ago
Booked a taxi with Ebony to train station from Eureka Motor Park after attending a conference. She was on time, friendly, helpful and had a lovely ride and nice chat on the way. Highly recommend, was wonderful to have a female driver…❤️
Michael Gill
7 months ago
Fantastic service from Matthew and his team. Always safe, reliable and attentive to customers needs.
Response from the owner:Thanks for the five star review there Michael
Niko Drauna
7 months ago
Beautiful experience.. My first taxi in Ballarat… It was amazing Highly recommended
Christine Moffatt
7 months ago
Al Stasek
7 months ago
What a fantastic taxi company. From the time you book to pick-up then drop off the staff are wonderful. I have used different taxi companies in the past but Eureka is now ( and has been for awhile ) my go-to ride. They are friendly and helful, polite and when you feel like a chat they will chat but when you want a quiet ride they understand and will give you a peaceful drop-off. Yes i am going on about this company but its not often that you get such great service with taxis and this one is one of few that deliver customer satisfaction. Until i need you again Thanks . Alison
Mary Reid
7 months ago
Response from the owner:Thanks for your review Mary