Taxi Services

Eureka Taxis : Services - Taxi Services

Eureka Taxis Western Victoria (t/as Eureka Taxis Ballarat) is Ballarat’s only registered locally owned and operated and independent taxi transport provider. 

We run a varied fleet of vehicles from sedans, SUVs through to our customized maxi and wheelchair access vehicles.

Each of our vehicles has free Super Fast Wifi on board for the customer.

The objective of our business is to deliver on time, professional and safe transport services for our customers

To attain our objective of enhancing the transport needs of our customers and businesses, Eureka Taxis follows its core values in creating a work culture that helps in work efficiency and customer satisfaction by giving attention to every interaction with our customers.

We do crisis transport as well as transport for vulnerable persons.

When you call Eureka Taxis, you will always speak to a local dispatcher and not an automated system.

We also do crisis transport as well as transport for vulnerable persons.

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All of our drivers are professionally trained and comprehensively insured.,

Additionally, our fleet of vehicles have front and rear facing dashcams that monitor the drivers speed, direction and driving manner for the safety of you and other road users.

Our Tariff Rates

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.15$2.130 p/km
$0.740 p/min
Tariff 2 SedanNight$7.80$2.130 p/km
$0.740 p/min
Tariff 3 MaxiDay$4.15$3.220 p/km$1.130 p/min
Tariff 4 MaxiNight$8.10$3.220 p/km$1.130 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$8.77$2.450 p/km$0.860 p/min
Tariff 8 SedanNight$13.32$2.450 p/km$0.860 p/min
Tariff 9 MaxiDay$8.77$3.700 p/km$1.300 p/min
Tariff 10 MaxiNight$13.32$3.700 p/km$1.300 p/min

Public Holiday Rates Booked & Unbooked

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$9.00$2.130 p/km$0.740 p/min
Tariff 6 MaxiNight$9.00$3.220 p/km$0.860 p/min
Tariff 11 SedanDay$14.35$2.450 p/km$0.860 p/min
Tariff 12 MaxiNight$14.35$3.700 p/km$1.300 p/min

ExtraPrice
Booking Fee$4.20
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.27 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$40.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Effective: 1st October 2023
Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

A unbooked fare is a fare that originates from the street, formally referred to as a hail fare.

The rates are the basically the same as booked, however, there is not a booking fee compared to booked.

A booked fare is a fare that originates when you use our App, make a website booking, or call us directly.

The rates are a little more expensive than unbooked, however, you get the surety that one of our taxis will be on its way to pick you up as you require, and you are able to track it accordingly via the text message link provided upon booking. 

Eureka Taxis charges call out fees to urban suburbs and satellite towns around Ballarat.

Call out fees are charged from our head office to the pickup location and follow the following table:

 

0-10Kms = Free

10-20Kms = $10

20-30Kms = $20

30-40Kms = $30

40-50Kms =$40

50-60Kms = $50

60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

Steve Erwin
Steve Erwin
1721191070
Amazing, will be using this service every time – 10-10
Paula Platek
Paula Platek
1721092164
Jeff was great. Won’t hesitate to use Eureka Taxis again.
Pauline Poulter
Pauline Poulter
1721010490
Really helpful
Stephanie Young
Stephanie Young
1720998744
Athalie Bazzani
Athalie Bazzani
1720677142
I’ve only used them Twice so far and I’m highly impressed by the service. Drivers have been kind friendly and polite. The driving has been exceptionally safe and responsible unlike what I’ve seen of other services.
Hyper Duck
Hyper Duck
1720406718
Always prompt and professional
Paul McConville
Paul McConville
1720313516
David Norley
David Norley
1720011878
On time, professional great service
Dean Cooley
Dean Cooley
1719885361
Great experience with a great driver Damien. Thanks!
Mick Busija
Mick Busija
1718688754
Very satisfied with the services of Eureka Taxis
John Bramley
John Bramley
1718683388
Nice friendly trip with Jeff
Kerry Hall
Kerry Hall
1717888893
Damien is a safe and friendly driver always a pleasure to travel with him feeling safe.
Robert Laurie
Robert Laurie
1717622166
Good customer service and I would like to have him again
High Speed
High Speed
1717567264
Jeff was a great driver great bloke got me there smoothly, car stank a little bit tho 4/5
Will Lewis
Will Lewis
1717221620
Had a terrific journey with a wonderful driver named Troy. Many thanks.
David Kerr
David Kerr
1716859051
Tried this service for the first time, it easy to arrange and they were on time.
HIMA
HIMA
1716836236
Excellent service punctual, professional and friendly staff. Highly recommendable taxi service
Beryl Berriman
Beryl Berriman
1716409539
Excellent serviceHighly recommendedVery competent and EfficientExperienced ServiceThe Best in Ballarat VIC Australia…
Ana Hizar
Ana Hizar
1716193403
Fazal Chaudry
Fazal Chaudry
1716161714
This was my first time using Eureka taxis. They were thoughtful and helpful and turned up right when they said they would.
Alison Vinson
Alison Vinson
1715913871
Quick pickup easy no fuss prebooking direct route to destination that’s all I could ask for will use Eureka Taxis again first
robert goon
robert goon
1715337416
Great customer service by Jeff.
Donna Johansen
Donna Johansen
1715045057
Very kind and courteous it was a pleasure.
Kim Barnes
Kim Barnes
1714375102
The driver was punctual as per the time sent to me he would be there. He was super nice, easy to have a chat with and dropped me to exactly where I needed to go. Knew his location. I would travel with these guys again any day, although it had been many years since I last used a taxi. Thanks T! 😊
Cassie Kemp
Cassie Kemp
1713851577
Excellent service and trip yet again, thank you Damien.
Rebekah Kelly
Rebekah Kelly
1713785432
All 18 Ladies, in their 60s through to 80s, couldn’t be happier with your excellent service, courteous, helpful staff & timely notifications. Best taxi service that any of us have experienced. Looking forward to using Eureka taxis tomorrow as we leave lovely Ballarat & head home to Gippsland via trains. Will definately use your service when next in Ballarat.Sincere thanks for your prompt, efficient service. Robyn & all.
Chris WILSON
Chris WILSON
1713440982
Reliable, prompt, polite and professional
pugmania31mg
pugmania31mg
1713199606
Jeff is a lovely taxi driver and remembered us from last time we used this service for an elderly gentleman. Highly recommend
Dee Smith
Dee Smith
1713077560
Excellent service, a great service, phone charger’s not working,? taxi driver very helpful OK,Regards Kevin.
Kevin Muller
Kevin Muller
1712825605
Nice clean car. Friendly driver.
Had an appointment and car not starting. Taxi driver was efficient and friendly.
Kathy Paul
Kathy Paul
1711537319
Fantastic taxi service very accommodating and friendly we will definitely use them again next time we are in Ballarat.
The Shire
The Shire
1710628101
Friendly prompt service and cheaper than Uber!
Mark Bishop
Mark Bishop
1710570226
Best service in Ballarat. Friendly local drivers. Prompt and reliable. Cars smelt amazing. Phone staff very professional. Would absolutely recommend! 5 stars
Glenda Haynes
Glenda Haynes
1710315738
Prompt pickup, and hassle free trip.👍
Dave Davidson
Dave Davidson
1710204353
Highly recommend this companyFrom the girl answering the phone to our driver Damien. The service was 100% ,and the friendly staff gave me confidence again will travelling in taxi’s.You are notified at all times as to when your taxi will arrive.Will definitely only use this company from now on.Thank you for making our trip safe and enjoyable.
Joy Craig
Joy Craig
1710108969
Stuart was prompt with the pick up. He was very polite and professional, very personable. Excellent service!
Nathalie Rayner
Nathalie Rayner
1709946031
Great service thanks
JULIE Ànne
JULIE Ànne
1709766535
Vivienne excellent at being patient with a very sick me today.🤕🤒
Elaine
Elaine
1709595038
Great service. Thanks. Very punctual and polite. Thanks for the ride.
Dianne Munro
Dianne Munro
1709533375
The taxi arrived on time and at the destination in good time. Troy the driver was pleasant and conversant
Michael Chung
Michael Chung
1709256102
Always on time, friendly drivers and clean vehicles!
travis croft
travis croft
1709170843
It was great the driver was lovely first name bas very happy and feeling self and good compensation and great laughter with drives all staff very happy kind that all we need for a great taxi service in ballart keep good work eureka taxi ur best i every been with👍👍👍👍
Kara charles
Kara charles
1708906853
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