Taxi Services

Eureka Taxis : Services - Taxi Services

Eureka Taxis Western Victoria (t/as Eureka Taxis Ballarat) is Ballarat’s only registered locally owned and operated and independent taxi transport provider. 

We run a varied fleet of vehicles from sedans, SUVs through to our customized maxi and wheelchair access vehicles.

Each of our vehicles has free Super Fast Wifi on board for the customer.

The objective of our business is to deliver on time, professional and safe transport services for our customers

To attain our objective of enhancing the transport needs of our customers and businesses, Eureka Taxis follows its core values in creating a work culture that helps in work efficiency and customer satisfaction by giving attention to every interaction with our customers.

We do crisis transport as well as transport for vulnerable persons.

When you call Eureka Taxis, you will always speak to a local dispatcher and not an automated system.

We also do crisis transport as well as transport for vulnerable persons.

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All of our drivers are professionally trained and comprehensively insured.,

Additionally, our fleet of vehicles have front and rear facing dashcams that monitor the drivers speed, direction and driving manner for the safety of you and other road users.

Our Tariff Rates

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.15$2.130 p/km
$0.740 p/min
Tariff 2 SedanNight$7.80$2.130 p/km
$0.740 p/min
Tariff 3 MaxiDay$4.15$3.220 p/km$1.130 p/min
Tariff 4 MaxiNight$8.10$3.220 p/km$1.130 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$8.77$2.450 p/km$0.860 p/min
Tariff 8 SedanNight$13.32$2.450 p/km$0.860 p/min
Tariff 9 MaxiDay$8.77$3.700 p/km$1.300 p/min
Tariff 10 MaxiNight$13.32$3.700 p/km$1.300 p/min

Public Holiday Rates Booked & Unbooked

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$9.00$2.130 p/km$0.740 p/min
Tariff 6 MaxiNight$9.00$3.220 p/km$0.860 p/min
Tariff 11 SedanDay$14.35$2.450 p/km$0.860 p/min
Tariff 12 MaxiNight$14.35$3.700 p/km$1.300 p/min

ExtraPrice
Booking Fee$4.20
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.27 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$40.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Effective: 1st October 2023
Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

A unbooked fare is a fare that originates from the street, formally referred to as a hail fare.

The rates are the basically the same as booked, however, there is not a booking fee compared to booked.

A booked fare is a fare that originates when you use our App, make a website booking, or call us directly.

The rates are a little more expensive than unbooked, however, you get the surety that one of our taxis will be on its way to pick you up as you require, and you are able to track it accordingly via the text message link provided upon booking. 

Eureka Taxis charges call out fees to urban suburbs and satellite towns around Ballarat.

Call out fees are charged from our head office to the pickup location and follow the following table:

 

0-10Kms = Free

10-20Kms = $10

20-30Kms = $20

30-40Kms = $30

40-50Kms =$40

50-60Kms = $50

60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

Always great setvice
Angela Tabone
Angela Tabone
1727739748
Great service, nice to talk to a human on the phone when booking rather than automated and driver was great
Nicole Healey
Nicole Healey
1727585346
I didn’t get my drivers name but he was great! Picked me up from the station on Saturday morning, vehicle smelt beautiful, great conversation, he is a gentleman. I was lucky enough to get him again from my motel back to the station. Well done mate, thank you.Troy
Troy Wilks
Troy Wilks
1727581584
Jeff picked me up in a mini bus. Jeff is usually is my driver. He’s courteous, and definately knows the streets of Ballarat. Eureka taxis Ballarat. The all Aussie taxi company!!! I feel safe with this cab service. Thankyou.
Leanne Gibson
Leanne Gibson
1727340568
Wonderful chap
Don Ho
Don Ho
1727198289
Excellent service. Friendly driver
Charity Herbert
Charity Herbert
1726865598
Very friendly and helpful driver. Door to door delivery
James Charlton
James Charlton
1726836316
Driver was very personable, taxi was spotless, great communication prior to pick up, perfect timing for pick up and return journey. Fabulous service.
Johanna Webster
Johanna Webster
1726521660
Great timing and perfect driving!!!
Nick Ralston
Nick Ralston
1726290924
Vivienne my taxi driver was great, I enjoyed my trip with her, a happy customer 😀
Pam Whykes
Pam Whykes
1726207696
Always on time and great friendly people. Highly recommend as they are local business. 5 stars all the way.
Barbara Maher
Barbara Maher
1725860330
Great efficient service.
Lou Ridsdale
Lou Ridsdale
1724888100
Prompt service and able to help in a time crunch . Excellent friendly driver Troy and dispatcher very helpful
Nicole Mcintosh
Nicole Mcintosh
1724385101
Megan Lloyd
Megan Lloyd
1724195922
Awesome taxi company….have already recommended them to friends..nothing is too much trouble
Greta Tate
Greta Tate
1724116220
There are taxis & taxis, but only one can be recommended by this 91 yer old handicapped female depending on assistance right into her selected venue, not a mere drop-off.Only safe drivers are employed, not show-offs, really unpleasant drivers I haveexperienced previously in other ‘services’.Each driver is courteous and a friendlyconversationilst.Obviously, I am a most appreciative frequent user.My name is Frances.
FRANCES ELIAS
FRANCES ELIAS
1723870246
Always reliable and havefriendly drivers
Tracey Bolitho
Tracey Bolitho
1723849068
Brilliant all round. Great journey..marvelous driver and the despatcher was wonderful too! Thankyou
Sarah Morton
Sarah Morton
1723532296
Thoun Chawech
Thoun Chawech
1723348793
Honestly the best company for service I’ve ever dealt with, The driver was so accommodating, had empathy and a great person. Thank you.
Jason Delaney
Jason Delaney
1722867448
Prompt and efficient service, polite and helpful driver. Recommend Eureka Taxis
Gwyn Owen
Gwyn Owen
1722112722
AMY DIBBLE
AMY DIBBLE
1722037583
Super friendly driver that drove a nice clean cab. Chatted from pick up to drop off which I really enjoyed.
Stephen Stow
Stephen Stow
1721874772
Thanks Troy you’re a legend!Great service!!!
Nathan Close
Nathan Close
1721632761
Steve Erwin
Steve Erwin
1721191070
Jeff was great. Won’t hesitate to use Eureka Taxis again.
Pauline Poulter
Pauline Poulter
1721010490
Really helpful
Stephanie Young
Stephanie Young
1720998744
Athalie Bazzani
Athalie Bazzani
1720677142
I’ve only used them Twice so far and I’m highly impressed by the service. Drivers have been kind friendly and polite. The driving has been exceptionally safe and responsible unlike what I’ve seen of other services.
Hyper Duck
Hyper Duck
1720406718
Always prompt and professional
Paul McConville
Paul McConville
1720313516
David Norley
David Norley
1720011878
On time, professional great service
Dean Cooley
Dean Cooley
1719885361
Great experience with a great driver Damien. Thanks!
Mick Busija
Mick Busija
1718688754
Very satisfied with the services of Eureka Taxis
John Bramley
John Bramley
1718683388
Nice friendly trip with Jeff
Kerry Hall
Kerry Hall
1717888893
Damien is a safe and friendly driver always a pleasure to travel with him feeling safe.
Robert Laurie
Robert Laurie
1717622166
Good customer service and I would like to have him again
High Speed
High Speed
1717567264
Jeff was a great driver great bloke got me there smoothly, car stank a little bit tho 4/5
Will Lewis
Will Lewis
1717221620
Had a terrific journey with a wonderful driver named Troy. Many thanks.
David Kerr
David Kerr
1716859051
Tried this service for the first time, it easy to arrange and they were on time.
HIMA
HIMA
1716836236
Excellent service punctual, professional and friendly staff. Highly recommendable taxi service
Beryl Berriman
Beryl Berriman
1716409539
Excellent serviceHighly recommendedVery competent and EfficientExperienced ServiceThe Best in Ballarat VIC Australia…
Ana Hizar
Ana Hizar
1716193403
Fazal Chaudry
Fazal Chaudry
1716161714
This was my first time using Eureka taxis. They were thoughtful and helpful and turned up right when they said they would.
Alison Vinson
Alison Vinson
1715913871
Quick pickup easy no fuss prebooking direct route to destination that’s all I could ask for will use Eureka Taxis again first
robert goon
robert goon
1715337416
Great customer service by Jeff.
Donna Johansen
Donna Johansen
1715045057
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